Everything but the Kitchen Sink
Telephone Banking
At Citizens Bank of Kansas, we’re only as far away as your phone.
With Citizens Bank of Kansas’ Telephone Banking, you can get information about your checking and savings accounts, loans, CDs, and other bank services and products 24/7. Simply dial 888.325.CBOK (888.325.2265 ) and follow the prompts.
Press 1 to access your account information.Press 2 to transfer funds.Press 3 to report a lost or stolen debit card.Press 4 to change your PIN.Press 5 to return to the main menu.
Safe Deposit Boxes
Citizens Bank of Kansas offers safe deposit boxes in most of our neighborhood branch locations. These boxes of various sizes are available for rent on an annual basis.
Table of safe deposit box sizes and prices
Size (in Inches)
Annual Pricing
2×5
$8.00
3×5
$10.00
3×10
$30.00
4×4
$10.00
4×5
$15.00
5×5
$25.00
5×10
$50.00
10×10
$75.00
Miscellaneous Services and Fees
Effective November 14, 2022
ATMs
ATM withdrawal, foreign ATM — Free
ATM balance inquiry, foreign ATM — Free
Citizens Bank of Kansas will reimburse foreign ATM fees from other financial institutions up to $10.00 per month upon presentment of the previous month’s receipts.
Accounting
Dormant account, after 36 months — $7.50 per month
External transfer setup fee — $20.00
External transfer, incoming or outgoing — $3.00 per item
Funds management — $10.00 per transfer
Garnishment fee — $15.00
Handling charge, returned mail (after 90 days) — $5.00 per month
Stop payment — $10.00 per check
Wire transfer fee, incoming domestic — $10.00
Wire transfer fee, outgoing domestic — $30.00
Wire transfer fee, foreign (in or out) — $50.00
Retail Services
Cashier checks — $7.50 each
Money orders — $3.50 each
Collection items — $25.00 per item
HSA annual fee — $30.00
IRA transfer fee — $30.00
Handling charge, new account closed within 90 days — $25.00
Safe deposit box re-key, minimum — $100.00
Special handling item — $25.00 per item
Temporary checks, four checks — $3.00
VISA® debit card replacement — $10.00
Non-customer Check Cashing Fee
Check amount, $0.00 – $1,999.99 — No Charge
Check amount, $2,000 – $9,999.99 — $10.00 per check
Check amount, $10,000 and greater — 1% of check amount
Research & Reconciliation
Research fee — $25.00 per hour (2-hour minimum)
Photocopies, check — $1.00 per check
Photocopies, statement — $2.50 per statement
Statement with Cancelled Check Images
Front of checks included — No Charge
Back of checks Included — $2.50 per month
Fewer than eight images per page — $2.50 per month
E-statement (email or Online Banking) — No Charge
NSF Fees*
NSF returned item fee, item is returned unpaid — $28.00 per item
NSF paid item fee, item paid, account overdrawn (OD) — $28.00 per item
Daily overdraft charge, after three days — $5.00 per day
The maximum number of non-sufficient funds fees (NSF) that will be charged to a personal account is limited to 6 items per day. Daily overdraft fees are not included in this limit.
Business Banking Services
Business Bill Pay — No Charge
EFPTS – Tax Item — No Charge
Remote Deposit Capture setup — $125.00
Remote deposit equipment lease — $35.00
Remote deposit capture monthly fee — $50.00
Miscellaneous Items
Locking bank bags with keys — $25.00
Vinyl zipper bank bags — $5.00
Notary, customer — No Charge
Notary, non-customer — $5.00
