Additional Services

Everything but the Kitchen Sink

Telephone Banking

At Citizens Bank of Kansas, we’re only as far away as your phone.

With Citizens Bank of Kansas’ Telephone Banking, you can get information about your checking and savings accounts, loans, CDs, and other bank services and products 24/7. Simply dial 888.325.CBOK (888.325.2265) and follow the prompts.

Press 1 to access your account information.
Press 2 to transfer funds.
Press 3 to report a lost or stolen debit card.
Press 4 to change your PIN.
Press 5 to return to the main menu.

Safe Deposit Boxes

Citizens Bank of Kansas offers safe deposit boxes in most of our neighborhood branch locations. These boxes of various sizes are available for rent on an annual basis.

Table of safe deposit box sizes and prices
Size (in Inches)	Annual Pricing
2×5	$8.00
3×5	$10.00
3×10	$30.00
4×4	$10.00
4×5	$15.00
5×5	$25.00
5×10	$50.00
10×10	$75.00

Contact the branch nearest you for more details on size availability.

Miscellaneous Services and Fees

ATMs

ATM withdrawal, foreign ATM — Free
ATM balance inquiry, foreign ATM — Free

Accounting

Dormant account, after 36 months — $7.50 per month
External transfer setup fee — $20.00
External transfer, incoming or outgoing — $3.00 per item
Funds management — $10.00 per transfer
Garnishment fee — $15.00
Handling charge, returned mail (after 90 days) — $5.00 per month
Stop payment — $10.00 per check
Wire transfer fee, incoming domestic — $10.00
Wire transfer fee, outgoing domestic — $30.00
Wire transfer fee, foreign (in or out) — $50.00

Retail Services

Cashier checks — $7.50 each
Money orders — $3.50 each
Collection items — $25.00 per item
HSA annual fee — $30.00
IRA transfer fee — $30.00
Handling charge, new account closed within 90 days — $25.00
Safe deposit box re-key, minimum — $100.00
Special handling item — $25.00 per item
Temporary checks, four checks — $3.00
VISA® debit card replacement — $10.00

Non-customer Check Cashing Fee

Check amount, $0.00 – $1,999.99 — No Charge
Check amount, $2,000 – $9,999.99 — $10.00 per check
Check amount, $10,000 and greater — 1% of check amount

Research & Reconciliation

Research fee — $25.00 per hour (2-hour minimum)
Photocopies, check — $1.00 per check
Photocopies, statement — $2.50 per statement

Statement with Cancelled Check Images

Front of checks included — No Charge
Back of checks Included — $2.50 per month
Fewer than eight images per page — $2.50 per month
E-statement (email or Online Banking) — No Charge

NSF Fees*

NSF returned item fee, item is returned unpaid — $28.00 per item
NSF paid item fee, item paid, account overdrawn (OD) — $28.00 per item
Daily overdraft charge, after three days — $5.00 per day

Business Banking Services

Business Bill Pay — No Charge
EFPTS – Tax Item — No Charge
Remote Deposit Capture setup — $125.00
Remote deposit equipment lease — $35.00
Remote deposit capture monthly fee — $50.00

Miscellaneous Items

Locking bank bags with keys — $25.00
Vinyl zipper bank bags — $5.00
Notary, customer — No Charge
Notary, non-customer — $5.00