Everything but the Kitchen Sink

Telephone Banking

At Citizens Bank of Kansas, we’re only as far away as your phone.

With Citizens Bank of Kansas’ Telephone Banking, you can get information about your checking and savings accounts, loans, CDs, and other bank services and products 24/7. Simply dial 888.325.CBOK (888.325.2265) and follow the prompts.

• Press 1 to access your account information.
• Press 2 to transfer funds.
• Press 3 to report a lost or stolen debit card.
• Press 4 to change your PIN.
• Press 5 to return to the main menu.

Safe Deposit Boxes

Citizens Bank of Kansas offers safe deposit boxes in most of our neighborhood branch locations. These boxes of various sizes are available for rent on an annual basis.

Contact the branch nearest you for more details on size availability.

Miscellaneous Services and Fees

ATMs

• ATM withdrawal, foreign ATM — Free
• ATM balance inquiry, foreign ATM — Free

Accounting

• Dormant account, after 36 months — $7.50 per month
• External transfer setup fee — $20.00
• External transfer, incoming or outgoing — $3.00 per item
• Funds management — $10.00 per transfer
• Garnishment fee — $15.00
• Handling charge, returned mail (after 90 days) — $5.00 per month
• Stop payment — $10.00 per check
• Wire transfer fee, incoming domestic — $10.00
• Wire transfer fee, outgoing domestic — $30.00
• Wire transfer fee, foreign (in or out) — $50.00

Retail Services

• Cashier checks — $7.50 each
• Money orders — $3.50 each
• Collection items — $25.00 per item
• HSA annual fee — $30.00
• IRA transfer fee — $30.00
• Handling charge, new account closed within 90 days — $25.00
• Safe deposit box re-key, minimum — $100.00
• Special handling item — $25.00 per item
• Temporary checks, four checks — $3.00
• VISA® debit card replacement — $10.00

Non-customer Check Cashing Fee

• Check amount, $0.00 – $1,999.99 — No Charge
• Check amount, $2,000 – $9,999.99 — $10.00 per check
• Check amount, $10,000 and greater — 1% of check amount

Research & Reconciliation

• Research fee — $25.00 per hour (2-hour minimum)
• Photocopies, check — $1.00 per check
• Photocopies, statement — $2.50 per statement

Statement with Cancelled Check Images

• Front of checks included — No Charge
• Back of checks Included — $2.50 per month
• Fewer than eight images per page — $2.50 per month
• E-statement (email or Online Banking) — No Charge

NSF Fees*

• NSF returned item fee, item is returned unpaid — $28.00 per item
• NSF paid item fee, item paid, account overdrawn (OD) — $28.00 per item
• Daily overdraft charge, after three days — $5.00 per day

Business Banking Services

• Business Bill Pay — No Charge
• EFPTS – Tax Item — No Charge
• Remote Deposit Capture setup — $125.00
• Remote deposit equipment lease — $35.00
• Remote deposit capture monthly fee — $50.00

Miscellaneous Items

• Locking bank bags with keys — $25.00
• Vinyl zipper bank bags — $5.00
• Notary, customer — No Charge
• Notary, non-customer — $5.00