We will not be open Wednesday, June 19th. Our Digital Banking and ATMs are always available. Have a safe & pleasant holiday!

Privacy Statement

Protecting Your Privacy

We recognize the importance of protecting the privacy of personally identifying information that may be submitted to us when you visit our website.

The information we receive depends on what you do when you visit our site. This is how we handle the information we learn about you from your visit to our website.

If you visit our site to read or download information on our webpages, such as press releases and checking and savings account information, we collect and store only the following information about you: name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or a similar domain corresponding to your Internet Service Provider “ISP”); date and time you access our website; pages you may have visited on our site; and Internet address of the website from where you came to visit our website.

We use the information we collect to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors.

If you visit our website to use interactive banking tools, such as financial calculators and self-tests, you may be asked for personal information in order to complete the requested analysis or evaluation. This information is not retained.

If you utilize the Citizens Bank of Kansas mobile application on Apple or Android platforms:

​You may be asked to allow access to your phone’s camera and contact lists.  This access would allow and enhance a number of functions on the mobile app including Face ID security, mobile deposit of checks, and adding contacts in Bill Pay and P2P.

If you identify yourself by sending an email or filling in forms such as applications, check reorder forms, contact forms, and guest registers, you may be asked for personally identifying information in order to process your email, form, or application. This information may be retained by us and our business partners for processing and to facilitate decisions. Information you submit to us is treated no differently than any information you might provide in a written format such as a brochure application, reorder slip to order checks, or a letter.

By logging into our Online Banking or Mobile Banking, we may collect personal information when you enter data into an application for new products or services when you use our websites, products, or services. Personal information may include your name, access number, other credentials, home or other physical address, Social Security number, the contents of your communications with us, telephone number, and email address. Additionally, we may collect certain electronic data, such as your geolocation, IP address, keystrokes, website interactions, and device identifier.

We Want to be Very Clear

We protect and safeguard the privacy of users of our online services, just as we do throughout the rest of our business. We will use personal information to identify you, to communicate with you, and to help us answer your questions.

An introduction to this privacy policy
Facts What does Citizens Bank of Kansas do with your personal information?
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and employment information
  • income and account balances
  • credit history and credit score

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Citizens Bank of Kansas chooses to share information, and whether you can limit this sharing.

Reasons why we share certain data, what data we share, and if you can limit our sharing
Reasons we can share your personal information Does Citizens Bank of Kansas share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We Do Not Share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We Do Not Share
For nonaffiliates to market to you No We Do Not Share
What to do if you have questions
Questions?

Call 620-532-5162 or go to www.CitizensBankofKansas.com

Who is providing this notice
Who we are
Who is providing this notice? Citizens Bank of Kansas
What we do with your personal information, how we collect it, and why you can’t limit all sharing
What we do
How does Citizens Bank of Kansas protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Citizens Bank of Kansas collect my personal information?

We collect your personal information, for example, when you:

  • open an account or apply for a loan
  • deposit money or use your credit or debit card
  • pay us by check

We also collect your personal information from other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—
    information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.


What happens when I limit sharing for an account I hold jointly with someone else?
Definitions of terms in this privacy policy
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Citizens Bank of Kansas does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Citizens Bank of Kansas does not share with nonaffiliates.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Citizens Bank of Kansas does participate in joint marketing with a formal agreement between non-affiliated financial companies, such as Haberfeld & Associates, that, together, market financial products or services to you.

Other important information
Other important information

Click here to download the Privacy Notice.

Security Statement

Our website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank’s Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.

Secure Data Transfer

Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank’s server issues a public key to the end user’s browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your Internet loan application and check reorder transactions are secure.

My CBK Story

Banking isn't a money business... it's a people business. OUR HISTORY

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