CBK has received reports of customers receiving phone calls and text messages from someone impersonating a CBK Fraud Department representative. CBK will never ask for your Digital Banking credentials, debit card information, or device login information over the phone or send links via text message. If you receive any of these phone calls or text messages, contact your local branch.
A Spending Safety Net
We offer Overdraft Privilege as a customer option for managing overdrafts. This service offers peace of mind to qualified customers for the occasional “oops!” in your checking account.
An overdraft occurs when you do not have enough money in your account to cover a transaction — it happens to all of us at one time or another. Overdraft Privilege applies to checks, ACH or electronic transactions, ATM withdrawals, and everyday debit card transactions.
Participation in Overdraft Privilege is not mandatory. You may decline the service any time by notifying CBK.
Other overdraft protection options: Citizens Bank of Kansas offers other overdraft protection services in addition to Overdraft Privilege. If you utilize these optional services, you may save money on the total fees you pay us for overdraft protection services.
Overdrafts should not be used to pay ordinary or routine expenses and you should not rely on overdrafts as a means to cover these expenses. Our staff is ready to help you with all your banking needs, including Overdraft Privilege. Contact your neighborhood branch today!